Privacy Policy

At DuoVeda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

When you interact with our site, we may collect the following information:

  • Personal Information: such as your name, email address, shipping/billing address, and payment details when you make a purchase.
  • Non-Personal Information: such as browser type, IP address, device information, and pages visited on our Site.
  • Optional Information: such as details you provide when signing up for newsletters or customer surveys.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide order updates and customer support.
  • Improve our website, products, and services.
  • Send you promotional emails or offers if you’ve opted in (you can unsubscribe anytime).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited information with:

  • Service Providers: such as payment processors, shipping partners, and email platforms, to complete transactions and deliver services.
  • Legal Requirements: if required by law or to protect our rights, safety, or property.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly without them.

5. Data Security

We use reasonable security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Opt out of marketing communications at any time.
  • Request deletion of your data, subject to applicable legal requirements.

7. Children’s Privacy

Our Site and Products are intended for adults. We do not knowingly collect information from children under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.